Privacy Policy.

1. Introduction

Aesura Health LLC ("Aesura," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.aesura.com (the "Site") or otherwise interact with us. Protected Health Information ("PHI") collected in the course of treatment is governed by our Notice of Privacy Practices under HIPAA and that notice controls in any conflict.

2. Information we collect

Information you provide

• Contact and inquiry forms: name, email, phone number, area of interest, and any message content you submit.
• Booking: scheduling and intake information collected through our booking partner (Jane App).
• Communications: records of email, SMS, or phone correspondence with our team.

Information collected automatically

• Usage and device data: IP address, browser type, pages viewed, referring URL, and time spent.
• Cookies and similar technologies: we use essential cookies to operate the Site and analytics cookies to understand traffic. You can control cookies via your browser settings.

3. How we use information

• To respond to inquiries and schedule consultations.
• To provide, improve, and personalize the Site and our services.
• To send service-related communications (appointment confirmations, follow-ups, post-visit care).
• To send marketing communications where permitted, with the option to unsubscribe at any time.
• To comply with legal obligations and protect the rights, safety, and property of Aesura, our patients, and the public.

4. How we share information

We do not sell personal information. We share information only with:

• Service providers who support our operations (e.g., Jane App for scheduling, hosting, email, analytics) under written agreements requiring confidentiality and appropriate safeguards. Vendors that handle PHI sign HIPAA Business Associate Agreements.
• Healthcare providers involved in your care, with your authorization or as permitted by HIPAA.
• Legal and regulatory authorities when required by law, subpoena, or to prevent harm.
• Successors in connection with a merger, acquisition, or sale of assets, subject to confidentiality.

5. Cookies, analytics, and tracking

We use Google Analytics and similar tools to measure Site performance. We do not include PHI in any third-party tracking pixel, and we configure tracking to exclude pages where PHI is entered. You can opt out of Google Analytics via the Google Analytics Opt-Out Browser Add-on.

6. Your rights and choices

• Access, correction, and deletion: you may request access to, correction of, or deletion of your personal information by contacting us.
• Marketing opt-out: unsubscribe via any marketing email or contact us directly.
• HIPAA rights: see our Notice of Privacy Practices for rights specific to your medical records.
• Do Not Track: our Site does not respond to Do Not Track browser signals at this time.

7. Data security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and vendor due diligence. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can delete it.

9. Third-party links

The Site may link to third-party websites (including aesura.janeapp.com, Instagram, and others). We are not responsible for the privacy practices of those sites. Review their policies before sharing information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page; continued use of the Site after changes constitutes acceptance.

11. Contact us

Questions or requests about this policy or your information:
Aesura Health LLC · Privacy Officer
390 Hackensack Ave, Hackensack, NJ 07601
info@aesura.com · (201) 983-2582